ACCESSWIRE
24 May 2023, 22:54 GMT+10
SAN FRANCISCO, CA / ACCESSWIRE / May 24, 2023 / CommandBar, with $24M in VC funding, is announcing its new AI-powered product HelpHub today. The launch builds upon its existing User Assistance Platform, which currently serves more than 10 million end users across hundreds of customers. Any company can train HelpHub on their documentation - help content, walkthroughs, marketing site, forums, and more - and produce an AI chatbot that their users can interact with using natural language.
'We're giving any company the power to create a personalized, in-app ChatGPT scoped to their unique content,' said CommandBar CEO James Evans. 'It's exciting to see our largest customers adopting this technology with such gusto. It's evolved so rapidly from powering hack week projects to answering user queries accurately and flexibly in production.'
CommandBar counts unicorn software companies like HashiCorp, Gusto, Freshworks, Netlify, Yotpo, LaunchDarkly and others among its customers. In addition to AI chat, HelpHub gives users one place to access and search (using natural language) a company's help center. The end goal of the product is to educate customers in a personalized way, resulting in better customer onboarding and freeing up human support teams to spend time on only the most complex cases.
'Seeing our customers' results, it's clear that every software company will have an experience like this in months, not years,' Evans said. 'And we're here to help any company speed up that process and start driving results, using our expertise, insights from our customers, and large end-user reach.'
Contact Information
Joe Skupinsky
GTM Lead
joe@commandbar.com
SOURCE: CommandBar
Get a daily dose of Los Angeles Herald news through our daily email, its complimentary and keeps you fully up to date with world and business news as well.
Publish news of your business, community or sports group, personnel appointments, major event and more by submitting a news release to Los Angeles Herald.
More InformationWASHINGTON D.C.: Jennifer Homendy, head of the US National Transportation Safety Board, has said the US will investigate recent near ...
MIAMI, Florida: Four Chinese citizens living in Florida have sued the state over a new law barring citizens of China ...
OSLO, Norway: Norwegian Defense Minister Bjoern Arild Gram has said that Norway would conduct training programs for Ukrainian pilots in ...
LOS ANGELES, California: Reuters has reported that California is seeking approval from the the Biden administration to require all new ...
LONDON, England: As part of Prime Minister Rishi Sunak's measures to bring down annual net migration, which reached a record ...
LONDON, England: An elderly woman, Helen Holland, struck two weeks ago by a police motorcycle escorting Sophie, the Duchess of ...
MENLO Park, California: As part of the last stage of a three-series round of staff layoffs, part of a plan ...
LOS ANGELES, California: Reuters has reported that California is seeking approval from the the Biden administration to require all new ...
WASHINGTON D.C.: Seven US states that depend upon the Colorado River, which provides drinking water for 40 million people and ...
BURBANK, California: Walt Disney Co. has said it will prioritize building theme parks and cruise ships, rather than miniparks in ...
SACRAMENTO, California: California lawmakers have blocked an environmental bill that would have made oil companies liable for the health problems ...
With Clayton Kershaw and Tyler Glasnow on the mound Saturday, a pitchers' duel was expected. But the hitting took over, ...