ACCESS Newswire
24 May 2023, 18:24 GMT+10
SAN FRANCISCO, CA / ACCESSWIRE / May 24, 2023 / CommandBar, with $24M in VC funding, is announcing its new AI-powered product HelpHub today. The launch builds upon its existing User Assistance Platform, which currently serves more than 10 million end users across hundreds of customers. Any company can train HelpHub on their documentation - help content, walkthroughs, marketing site, forums, and more - and produce an AI chatbot that their users can interact with using natural language.
'We're giving any company the power to create a personalized, in-app ChatGPT scoped to their unique content,' said CommandBar CEO James Evans. 'It's exciting to see our largest customers adopting this technology with such gusto. It's evolved so rapidly from powering hack week projects to answering user queries accurately and flexibly in production.'
CommandBar counts unicorn software companies like HashiCorp, Gusto, Freshworks, Netlify, Yotpo, LaunchDarkly and others among its customers. In addition to AI chat, HelpHub gives users one place to access and search (using natural language) a company's help center. The end goal of the product is to educate customers in a personalized way, resulting in better customer onboarding and freeing up human support teams to spend time on only the most complex cases.
'Seeing our customers' results, it's clear that every software company will have an experience like this in months, not years,' Evans said. 'And we're here to help any company speed up that process and start driving results, using our expertise, insights from our customers, and large end-user reach.'
Contact Information
Joe Skupinsky
GTM Lead
[email protected]
SOURCE: CommandBar
Get a daily dose of Los Angeles Herald news through our daily email, its complimentary and keeps you fully up to date with world and business news as well.
Publish news of your business, community or sports group, personnel appointments, major event and more by submitting a news release to Los Angeles Herald.
More InformationMADRID, Spain: Liverpool footballer Diogo Jota and his younger brother, André Silva, have died in a car accident in Spain. Spanish...
LONDON, U.K.: An unrelenting heatwave sweeping across Europe has pushed early summer temperatures to historic highs, triggering deadly...
President Donald Trump's plans to build a space-based Golden Dome missile defense shield have drawn immediate criticism from China,...
NEW YORK CITY, New York: Paramount has agreed to pay US$16 million to settle a lawsuit brought by U.S. President Donald Trump over...
LONDON, U.K.: British Prime Minister Keir Starmer won a vote in Parliament this week to move ahead with changes to the country's welfare...
WASHINGTON, D.C.: President Donald Trump will meet Israeli Prime Minister Benjamin Netanyahu at the White House on Monday. President...
SANTA CLARA, California: Nvidia came within a whisker of making financial history on July 3, briefly surpassing Apple's all-time market...
SACRAMENTO, California: California's multibillion-dollar farms are facing a growing crisis—not from drought or pests, but from a sudden...
SAN FRANCISCO, California: Grammarly is doubling down on AI-powered productivity tools with the acquisition of Superhuman, a sleek...
MENLO PARK, California: Robinhood is giving European investors a new way to tap into America's most prominent tech names — without...
WASHINGTON, DC - U.S. President Donald Trump on Tuesday claimed Elon Musk's success has been built on government subsidies. Without...
SANTA CLARA, California: Executives at Nvidia have quietly been cashing in on the AI frenzy. According to a report by the Financial...